Every voice, one inbox
Connect your help desk, app store reviews, sales call notes, NPS and community in two clicks. Tessel deduplicates and links every comment to the customer and their revenue.
New Insights Agent is here
Turn every piece of feedback into your next best move.
Tessel reads every ticket, review and call note, clusters them with AI and tells your product team what to build next, with the receipts.
No credit card · 14-day trial · GDPR-ready
Trusted by 1,200+ product teams
- Vantelo
- brightfold
- QUILLO
- Nimbuspay
- oakpine
- Sundial
- PARCELO
- Lumenroot
How it works
From noise to roadmap in four steps.
Themes, not tickets
Our models group thousands of comments into clear themes in real time, in 40+ languages, with the original quotes one click away.
Rank by real impact
Weight themes by ARR, churn risk and segment. See what moves the needle before you write a single spec.
Close the loop
Push themes to your roadmap, and when you ship, Tessel tells every customer who asked. Automatically.
Built for speed
Everything your team needs. Nothing it doesn’t.
40+ sources, zero glue code
Native integrations for every place your customers talk to you.
Real-time clustering
New themes appear minutes after customers mention them.
Ask anything
Chat with all your feedback and get answers with sources.
Private by design
EU data residency, SSO and granular permissions.
Two-way roadmap sync
Status changes flow back to every linked theme.
Results
See the signal, not the noise.
- faster roadmap decisions
- 3.2×
- feedback items analysed daily
- 48,000
- less manual tagging
- 92%
Loved by product teams
Don’t take our word for it.
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“We killed three features nobody asked for and shipped the one everyone did. Tessel paid for itself in a week.”
Priya N. VP Product, Vantelo
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“Our weekly product review went from opinions to evidence. It changed how we talk about the roadmap.”
Tomás R. Head of Product, Oakpine
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“The “who asked for this” list on every release is pure gold for our CS team.”
Hannah L. CX Lead, Sundial
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“Setup took 20 minutes. By lunch we had themes we had been missing for a year.”
Marco D. Founder, Parcelo
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“Finally one place where support, sales and product see the same truth.”
Aisha K. COO, Nimbuspay
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“The multilingual clustering is scary good. Our Spanish and German users finally count.”
Jonas W. PM, Brightfold
Pricing
Simple pricing that scales with you.
Starter
For small teams validating ideas.
$0 free forever
Start free- 1,000 feedback items / mo
- 3 sources
- AI themes
- Community support
Growth
For product teams shipping weekly.
$39 per seat / month
Start 14-day trial- Unlimited feedback
- All 40+ sources
- Revenue weighting
- Roadmap sync
- Close-the-loop emails
Scale
For companies with complex needs.
Custom tailored
Talk to us- Everything in Growth
- SSO & SCIM
- EU data residency
- Custom models
- Dedicated success manager
Questions, answered.
How long does setup take?
Most teams connect their first source and see themes in under 20 minutes. No engineering time needed.
Do you train AI models on my data?
No. Your data is only used to serve your workspace. We never use it to train shared models.
Which languages are supported?
Tessel understands and clusters feedback in more than 40 languages and shows summaries in your team’s language.
Can I cancel anytime?
Yes. Monthly plans can be cancelled at any time, and you can export all your data in one click.
Is there a discount for startups and non-profits?
Yes: 50% off Growth for the first year for eligible startups and registered non-profits.
Stop guessing. Start shipping.
Join 1,200+ teams building what their customers actually want.
Start free today